Privacy Policy

Export Desi ("we", "our", or "us") operates exportdesi.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for business inquiries.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Submit an enquiry through our contact form
• Request a product quote
• Communicate with us via email or phone
• Subscribe to our communications

This may include:

• Name and job title
• Company name and address
• Email address and phone number
• Product requirements and specifications
• Destination country and volume requirements

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website or source
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested information
• Process and fulfill your product orders
• Send you quotes and product specifications
• Communicate about your shipment status
• Improve our website and services
• Comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Processing Partners: To fulfill your orders, we may share necessary information with verified processing units and suppliers.
• With Logistics Providers: Shipping and documentation partners require certain information to coordinate exports.
• For Legal Compliance: When required by law, regulation, or legal process.
• With Your Consent: When you explicitly agree to information sharing.

4. Data Security

We implement reasonable security measures to protect your personal information, including:

• Secure servers and encrypted data transmission
• Limited access to personal information
• Regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and user experience

You can control cookie settings through your browser. Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect website functionality.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., certification bodies, industry associations). We are not responsible for the privacy practices or content of these external sites.

7. International Data Transfers

As an export business, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability

To exercise these rights, contact us at contact@exportdesi.com.

9. Data Retention

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this policy
• Comply with legal obligations (e.g., tax, export documentation)
• Resolve disputes and enforce agreements

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Updated" date will reflect changes. We encourage you to review this policy regularly.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact: